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Privacy Policy

Claybar Cemeteries

Effective Date: January 1, 2026

Claybar Cemeteries ("Claybar Cemeteries," "we," "our," or "us") respects your privacy. This Privacy Policy explains what information we collect through this website, how we use it, and how we protect it.

Information We Collect

  • Information you submit through forms, including name, email address, phone number, and message details.
  • Information related to pre-planning, service requests, or obituary/condolence submissions.
  • Payment information you provide when making a payment through this website, such as for services, cemetery property, or pre-planning arrangements.
  • Technical information such as IP address, browser type, device information, and page activity for site performance and security.

How We Use Information

  • To respond to your inquiries and provide cemetery, funeral, cremation, and related services.
  • To coordinate service-related communication with families and authorized contacts.
  • To process payments you authorize and maintain accurate records of your account.
  • To improve website functionality, user experience, and service quality.
  • To maintain security, detect abuse, and comply with legal obligations.

Online Payments

Payments made through this website are processed by Stripe, a payment processor used by businesses of all sizes to handle card transactions securely.

Your card number and payment details are sent directly to Stripe and are not stored on our servers. We keep a record that a payment was made and its amount, but never your full card number. Stripe’s handling of your payment information is governed by Stripe’s own privacy policy.

Kindred Platform Disclosure

Claybar Cemeteries' website is powered by Kindred. Information submitted through this website may be processed and stored in Kindred systems on behalf of Claybar Cemeteries for business operations, family communication, and service fulfillment.

Automated Processing of Messages

When you submit a contact form or a condolence or guestbook message on this website, the content you provide may be processed in-region by third-party enterprise AI providers over private, enterprise connections (not consumer chat products). This processing is used to categorize inquiries, moderate public messages, and route them to the appropriate staff. The providers and models may change over time. We do not sell your personal information.

Cookies & Tracking Technologies

This website uses cookies and similar technologies. Strictly necessary cookies keep the site functioning and are always active. We also use first-party analytics and, on certain pages, third-party analytics and marketing technologies — Google Analytics (loaded through Google Tag Manager) and the Meta (Facebook) Pixel — to understand how the site is used and to measure our outreach. These are optional and load only with your consent.

Nothing optional loads until you choose “Accept” on our cookie banner. You may decline, or change or withdraw your choice at any time using the “Cookie settings” link in the footer of any page. Declining does not affect the strictly necessary cookies the site needs to work.

Text Messages

If you opt in to customer-care text messages from Claybar Cemeteries, part of Claybar Funeral Home Inc, we collect your mobile number and a record of that consent. We use it to send appointment reminders, arrangement and service updates, and aftercare information about services you requested, and to honor opt-out requests.

Promotional and marketing text messages, such as community events and funeral-home news, require a separate optional checkbox. We store that marketing consent on its own. A service-message opt-in is not permission to send marketing texts.

We do not sell or share your SMS opt-in data or personal information with third parties for marketing purposes.

Information Sharing

We do not sell personal information. We may share information only as needed with trusted service providers, technology partners, professional advisors, or as required by law.

Data Security

We use administrative, technical, and physical safeguards designed to protect personal information. No method of transmission or storage can be guaranteed 100% secure, but we take reasonable steps to protect your information.

Your Choices

You may contact us to request updates or corrections to personal information you submitted through this site, subject to legal and operational limitations.

Children's Privacy

This website is not directed to children under 13, and we do not knowingly collect personal information from children under 13 through this site.

Changes to This Policy

We may update this Privacy Policy from time to time. Updates are effective when posted on this page.

Contact Us

If you have questions about this Privacy Policy, please contact Claybar Cemeteries at our contact page or call Oak Bluff Office at (409) 722-2114 or Bridge City Office at (409) 735-7145.